Expert Escalation Service

Users of large tech platforms are frequently blocked by critical issues like account lockouts or persistent bugs, with standard support channels proving useless. This leads to extreme frustration and a feeling of powerlessness against corporate bureaucracy.

An 'Expert Escalation Service' could solve this. Acting as a paid advocate, this service would use insider knowledge of corporate structures to navigate the system and get a client's problem to the right people for resolution. This provides a solution for high-stakes issues where users would otherwise have no recourse.