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Government agencies that contract out essential public services like park management often lack the tools for effective oversight. This results in a systemic failure where private contractors, incentivized by profit, deliver poor service, neglect maintenance, and degrade the public experience with little accountability.
A specialized software platform can empower these agencies by centralizing performance management. It aggregates real-time visitor feedback, staff reports, and compliance data into a unified dashboard, providing objective evidence to enforce contracts, penalize underperformance, and ensure public assets are properly managed.